1.2 Describe the behavioural characteristics of an effective team

The main behavioural characteristics of an effective team are:

The teams focus on the common goal 

Each team member has an awareness of the goal they are trying to achieve and they work with that goal in mind. As long as the goal is shared and believed in by the team then there is a stronger likelihood that they will achieve that goal. 

The team has appropriate processes to meet the goal

Good leadership is about ensuring that a team is focused on a common goal but also has the right processes in place to meet it. This is usually best accomplished y a team leader who listens to those doing the job and adjusting processes to ensure they help and not hinder the team to meet the goal.

A team that challenges the status quo

An effective team will always be looking to identify how they can achieve their goal more effectively and more efficiently than they currently are. This may mean making the job easier but only to enhance the quality and speed not for individual gain. 

Open communication

A team that discusses the job in terms of adapting it to make them more efficient and effective is likely to perform well. Individuals who 'chat' openly is not the same as a team with open communication. 

Open communication may also entail be open with feedback on each others performance to help them develop. 


A motivated team is likely to be more effective as long as the motivation has a clear structure and process to follow. If people are motivated but blocked by bad policies or difficult working conditions then the motivation will be misplaced. 


A team that takes responsibility for its own performance rather than looking for everything about the job to made easier by senior management.

Commitment to the team 

Individuals want the team to succeed as a whole in achieving its goal. 

Role clarity

People within the team are aware of their role and the expectations of that role.

Positive inter group relations 

The relationships are focused on the team and its performance and less so on personal relationships. Strong personal relationships do not mean the team is strong in achieving its goals.